To send a SMS, access the main menu on your hand phone. In menu, select "Messages". Go to "Create new message" and hit select.

Step 1: Type "EMLM <SPACE> MXM <SPACE> AGENTCODE <SPACE> IC NUMBER" send to 32828.

	Example:	Agent Code: 001234
		IC number : 751101103334
		Your SMS text should be in the following format:
		EMLM MXM 001234 751101103334

 

Step 2: You will receive your login username and password via SMS shortly.

Step 3: Now, you can activate your account by login into our official MXM website : www.mxm.com.my

Below is the user guide for the SMS Registration Process.

 

 

 

If you are having difficulty registering for the website, please send an email to us @ www.mxm.com.my/email.html with your agent information (name, contact number, agent code, and IC number) and we will assist you as soon as possible. Over the coming month, we will be adding more content and new features to our system. We're looking forward to use this new and dynamic system as a way to involve you more in what we're working on. Until then, keep logging to our system to know more about our system and as always, thank you for your support.

 

 

 

Registered as an Individual Agent

Step 1: Photocopy your NRIC(front & back) in one A4 paper.

Step 2: On the same piece of paper, write down:

	Attention	: MXM IT Dept
	Title	: AIS Password Reset
	Content	: Agent Code & Contact No.

 

Step 3: Fax in @ 03-7721 2889

or

Step 1: Scan your NRIC (front & back)

Step 2: Send in via email to it@mxm.com.my

	Title	: AIS Password Reset
	Content	: Agent Code & Contact No.

 

 

Registered as Company Agent

Step 1: Photocopy Form 13 and Form 49

Step 2: On the same piece of paper, write down:

	Attention	:MXM IT Dept
	Title	: AIS Password Reset
	Content	: Agent Code & Contact No.

Step 3: Fax in @ 03-7721 2889

or

Step 1: Scan your Form 13 and Form 49

Step 2: Attached the scanned image and email to it@mxm.com.my

	Title	: AIS Password Reset
	Content	: Agent Code & Contact No.

Over the coming month, we will be adding more content and new features to our system. We're looking forward to use this new and dynamic system as a way to involve you more in what we're working on. Until then, keep logging to our system to know more about our system and as always, thank you for your support.

Important Note: 1) Agents can only ALLOW to use his/ her OWN mobile number to register the account. 2) All mobile number that has sent will automatically recorded into the system for future communication purpose. 3) Password reset requisition might take up to 24 hours and not available during weekend and public holidays. 4) Name and password cannot be revealed to other party. 5) RM 0.30 will be charged for each SMS transaction by SMS service provider.

 

 

 

Q1: I am not a MXM Agent. Can I log in to Agency Information System?
A1: No. This system can only access by MXM Agent.

Q2: Will I be charged for every SMS transaction?
A2: Yes. Each SMS sent from your mobile phone will be charged 30cents by SMS service provider.

Q3: How can I know whether my account is valid or invalid?
A3: If your account is valid, you will then receive a SMS stated:

	MXM: Your User ID: xxxxxxxxxx/ Temporary Password: xxxxxxxxxx. Please change your password upon 1st activation for security purpose.
	But if your account is invalid, you will then receive a SMS stated:
	A) MXM: Your info is invalid. Please retry or e-mail us @ www.mxm.com.my/email.html for assistance. OR
	B) MXM: Your User ID has been activated. Please e-mail us @ www.mxm.com.my/email.html for assistance.

Q4: I have registered my account via SMS, but the system replied that my account is invalid. Why?
A4: In the scenario that an agent account is invalid, the system will automatically send a notification to inform you that your information is invalid or your User ID has been activated. This reason being could be your IC number or agent code does not match with the system OR maybe your A.I.S account has already been activated.

Q5: How do I start using the Agency Information System?
A5: In order to use the Agency Information System, you will have to register as a user via SMS. To register, here is what you need:

	• Your own mobile number
	•Your IC number
	•Agent Code

Once you have keyed in your details, click submit to 32828. You will receive a SMS with your user name and password. Activate your account in our website and you may proceed to use the service accordingly.